Full-Time Unit Secretary (U) – UHealth Tower

About the role

The Nursing Department at the University of Miami Health Tower is seeking a Full‑Time Unit Secretary (U) to provide essential administrative support to an assigned unit. The role ensures smooth patient flow, accurate record‑keeping, and a welcoming environment for patients, families, and staff.

Key responsibilities

• Create a calm, business‑like atmosphere that promotes productivity.
• Greet visitors, answer phones promptly, and direct inquiries to the appropriate personnel.
• Maintain and organize patient charts, assemble admission packets within 15 minutes of arrival, and prepare welcome packets.
• Complete clean‑room checklists and ensure all necessary forms are transferred when patients move units.
• Record and deliver messages, maintain logs, and ensure supplies and equipment are available.
• Follow infection‑control, OSHA, and AHCA regulations and adhere to hospital policies.
• Attend mandatory education sessions and perform additional duties as assigned.

Required profile

• High school diploma or equivalent.
• Valid American Heart Association Basic Life Support (BLS) certification.
• Minimum one year of relevant experience in a healthcare administrative setting.

Required skills