Full-Time Retail Educator – Soho Broadway
lululemon · New York
Job description
About the role
The Educator role is the cornerstone of our store’s success, delivering world‑class guest experiences and product education. As a full‑time team member on the Soho Broadway location, you will engage customers, share product knowledge, and embody lululemon’s community‑focused culture.
Key responsibilities
- Interact with guests to provide personalized purchase and return solutions while respecting their time.
- Deliver technical product education, articulating value and benefits.
- Execute seamless omnichannel transactions (buy online/pick‑up in store, phone sales, ship‑from‑store).
- Move dynamically on the floor to engage guests and address store needs.
- Gather guest feedback and collaborate with leadership to resolve issues.
- Maintain a respectful, inclusive team environment and build supportive relationships.
- Perform product presentation tasks, restock, and maintain store visual standards.
- Utilize in‑store technology to support operations and enhance guest experiences.
- Perform cleaning duties to preserve the store’s luxury atmosphere.
- Adhere to safety policies and all applicable regulations.
Required profile
- Demonstrates a commitment to inclusion and celebrates diversity.
- Acts with integrity, honesty, and fairness in all interactions.
- Provides a supportive and engaging experience for both guests and teammates.
- Collaborates effectively to ensure optimal guest service and store operations.
Required skills
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Published 1 month ago
Expires 2 weeks from now
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lululemon
New York
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