Full-Time Retail Educator – Soho Broadway

About the role

The Educator role is the cornerstone of our store’s success, delivering world‑class guest experiences and product education. As a full‑time team member on the Soho Broadway location, you will engage customers, share product knowledge, and embody lululemon’s community‑focused culture.

Key responsibilities

• Interact with guests to provide personalized purchase and return solutions while respecting their time.
• Deliver technical product education, articulating value and benefits.
• Execute seamless omnichannel transactions (buy online/pick‑up in store, phone sales, ship‑from‑store).
• Move dynamically on the floor to engage guests and address store needs.
• Gather guest feedback and collaborate with leadership to resolve issues.
• Maintain a respectful, inclusive team environment and build supportive relationships.
• Perform product presentation tasks, restock, and maintain store visual standards.
• Utilize in‑store technology to support operations and enhance guest experiences.
• Perform cleaning duties to preserve the store’s luxury atmosphere.
• Adhere to safety policies and all applicable regulations.

Required profile

• Demonstrates a commitment to inclusion and celebrates diversity.
• Acts with integrity, honesty, and fairness in all interactions.
• Provides a supportive and engaging experience for both guests and teammates.
• Collaborates effectively to ensure optimal guest service and store operations.

Required skills