Fitness Floor Staff – Opening Shift

About the role

The Fitness Center Concierge supports the member experience at the East Boston YMCA by providing excellent customer service and maintaining a clean, safe fitness environment. This part‑time position reports to the Healthy Living Director and works opening shifts.

Key responsibilities

• Welcome members, guide them to equipment, and communicate usage, distancing, mask, and cleaning expectations.
• Maintain cleanliness by restocking supplies, cleaning high‑touch areas and equipment between sessions.
• Monitor room capacity, traffic flow, and physical distancing; notify members when 10 minutes remain.
• Activate the Emergency Response Plan for medical or other emergencies and report to branch leadership.
• Communicate safety, member, and facility concerns to the Leader on Duty at shift end.
• Work flexible opening, closing, and weekend shifts as needed.

Required profile

• Fitness floor or customer‑service experience.
• Current CPR/AED certification.
• Pass a CORI/SORI background check.

Required skills

• Ability to lift up to 50 lb and handle cleaning supplies and PPE.
• Physical ability to interact with members throughout the fitness center.

What we offer

• Free YMCA membership and discounted family membership.
• Health, dental, vision benefits and robust retirement plan (up to 10%).
• Opportunities for leadership development and career training.