Engagement Manager

About the role

Chalk is seeking an Engagement Manager to lead the delivery of customer engagements into production. You will own project planning, coordinate cross‑functional teams, and ensure deployments reach live, value‑generating status on schedule.

Key responsibilities

• Manage end‑to‑end customer engagements, owning timelines, plans, and day‑to‑day execution.
• Coordinate cross‑functional delivery teams, keeping engineers, stakeholders, and partners aligned.
• Maintain program governance with up‑to‑date control documents, RAID logs, and action items.
• Track and escalate risks early, ensuring blockers are resolved promptly.
• Run a reliable communication cadence, delivering status updates to customers and internal audiences.
• Translate business requirements into technical specifications and support executive conversations.

Required profile

• 5+ years of experience in project/program management, professional services delivery, or technical account management.
• Proven ability to manage projects with cross‑functional stakeholders through to completion.
• Strong organization, written communication, and follow‑through skills.
• Comfort working with technical teams and customer stakeholders.

Required skills

• Familiarity with project‑management tools such as Linear, Jira, or Asana.
• Project‑management certification or coursework (e.g., PMP) is a plus.