District Asset Protection Manager

About the role

The District Asset Protection Manager (DAPM) teaches, coaches and trains associates so that core asset protection initiatives are carried out effectively. The role drives programs on theft and fraud mitigation, operational excellence, safety and environmental compliance across The Home Depot stores, without adding complexity to store operations. It typically reports to the Regional Asset Protection Manager and has 5-8 direct reports.

Key responsibilities

• Drive execution of Merchandise Protection Standards, Pick Ticket and Lockup programs, front-end accuracy standards, safety initiatives and post-order compliance for third-party guards
• Partner with government relations and law enforcement, and help de-escalate serious incidents and threats of violence
• Teach, coach and train store leadership and associates on theft/fraud, shrink and shrink mitigation
• Enter internal cases into the case management system, conduct interviews, and review and approve external cases submitted by Asset Protection Specialists
• Analyze shrink performance by district and store, manage the shrink reduction strategy, and review business practices, exception-based reporting and AP performance data
• Make hiring and disciplinary decisions, staff and schedule AP associates, and run performance reviews
• Train associates on safety behaviors, hazardous materials handling and store readiness checklists

Required profile

• Age 18 or older and legally permitted to work in the United States
• Associate's degree or equivalent, or minimal education required
• 3 years of multi-unit retail asset protection experience, including leading a team focused on internal and external theft, conducting internal investigations and building law enforcement partnerships
• 3 years of leadership experience
• Flexible retail schedule, including supporting multiple store locations

Required skills

• Working knowledge of Microsoft Office and presentation software such as PowerPoint (preferred)
• Experience with physical security and investigation systems (CCTV, alarm, exception-based reporting)
• LPC/LPQ certification (preferred)
• Excellent written and verbal communication, negotiation and conflict resolution skills