Director, Commerce & Retail Media

About the role

The Commerce & Retail Media team at dentsu leads monetization, strategy, activation and optimization for a large Commerce or Retail Media client. As Director, you will lead the strategic management of a commerce media network (CMN) or retail media network (RMN) engagement, acting as the central hub of collaboration and expertise across departments and senior colleagues, and working directly with senior client business leaders through an embedded team model. The role reports to the Group Director, Commerce & Retail Media.

Key responsibilities

• Lead, coach and develop a team of Strategic and Execution Leads, fostering accountability, collaboration and continuous improvement.
• Own and manage monetization tools and artifacts such as rate cards, margin tracking and business case forecasting.
• Develop strategic roadmaps and test plans, coordinating across all functional groups.
• Serve as the primary escalation point for complex supplier, seller, operational and team issues, and maintain a portfolio of supplier relationships.
• Partner with Sales leadership on account strategies and resource prioritization, and drive business reviews and growth initiatives.
• Establish best practices, operational processes and quality standards across the Account Management team, and monitor account health, capacity and workload.
• Support hiring, onboarding, coaching, performance management and career development of team members.
• Collaborate with Sales, Analytics, Audience, Activation, Planning, Finance and Operations to solve complex challenges and improve efficiency.

Required profile

• Bachelor's degree in Marketing, Business, Communications, Analytics or a related field preferred.
• 10+ years of digital performance marketing experience in eCommerce, retail media, search, programmatic or a related field.
• 5+ years of people leadership experience, including coaching and mentoring.
• Proven experience managing strategic client or supplier relationships and leading executive-level discussions.
• Experience building cross-functional partnerships and driving alignment across Sales, Audience, Analytics, Activation and Operations.

Required skills

• Familiarity with retail media networks, eCommerce ecosystems and digital advertising platforms preferred.
• Strong analytical mindset and ability to turn data into strategic recommendations.
• Excellent communication, presentation and executive presence.

What we offer

• Annual salary range of $99,500 - $150,000.
• Medical, vision and dental insurance, life insurance, and short- and long-term disability insurance.
• 401k, flexible paid time off, at least 15 paid holidays, paid sick and safe leave, and paid parental leave.
• Hybrid work: employees living near the New York hub must work from the office three days per week; those outside commuting range may be designated remote.