Digital Production Specialist, Cyber

About the role

Mosaic is seeking a Digital Production Specialist to drive its cyber and technology E&O underwriting on a purpose‑built digital platform. The role focuses on serving SME clients across the United States, blending underwriting expertise with a broker‑centric service model to deliver fast, high‑quality decisions.

Key responsibilities

• Underwrite US cyber and tech E&O SME business through Mosaic’s digital platform, emphasizing portfolio quality and profitable growth.
• Handle referrals and edge cases that fall outside automated underwriting, including pricing, structuring, and complex risk assessment.
• Build and maintain relationships with brokers and distribution partners, acting as the primary underwriting point of contact.
• Promote Mosaic’s proposition to the broker community by clearly articulating appetite, coverage options, and platform capabilities.
• Provide a responsive service experience from submission through bind and renewal.
• Channel broker and client feedback into product development, highlighting coverage requests, appetite gaps, and platform enhancements.
• Identify new distribution opportunities, partners, and product extensions as the SME franchise expands.

Required profile

• 2+ years of experience in cyber underwriting, broking, or a closely related role.
• Strong interpersonal, written and oral communication skills.
• Ability to work collaboratively and independently in a fast‑paced environment.
• Creative, enthusiastic, and solution‑oriented mindset.
• Proven ability to negotiate with sophisticated advisors and clients.

Required skills