Concierge – The Gantry (11am‑7pm)

About the role

The Concierge at The Gantry will be the first point of contact for residents and visitors, ensuring a welcoming and efficient experience during the 11 am‑7 pm shift. Working within Greystar’s property management team, you will coordinate resident services, manage community amenities, and support daily operations.

Key responsibilities

• Greet prospects and residents, providing a comfortable waiting environment.
• Answer phone calls, route inquiries to the appropriate team members, and follow up on service requests.
• Maintain the guest suite schedule, ensuring payment, cleanliness, and readiness for arrivals.
• Coordinate loading dock and elevator schedules for move‑ins and move‑outs.
• Prepare clubhouse amenities each morning before the leasing office opens.
• Document package deliveries and notify residents within 24 hours.
• Track equipment rentals, dry‑cleaning services, and other community‑provided services.
• Assist with planning and organizing resident activities and programs.
• Maintain up‑to‑date information on local restaurants, shops, and delivery services, and manage relationships with concierge vendors.

Required profile

• Ability to stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas for extended periods.
• Comfort working indoors and outdoors in all weather conditions.
• Capability to lift up to 25 lb independently and up to 50 lb with assistance.
• Willingness to travel occasionally to support other properties or attend training.

Required skills

What we offer

• Opportunity to work with a leading global real‑estate platform.
• Engagement with a vibrant resident community.
• Professional development within Greystar’s extensive network.