Clinical Investigations Manager – Atlanta

About the role

The Department of Behavioral Health and Developmental Disabilities is seeking a Clinical Investigations Manager to lead investigation teams in Atlanta. This position oversees daily investigative activities, ensures compliance with state regulations, and supports a mission to improve the health and safety of Georgia residents.

Key responsibilities

• Guide day‑to‑day activities of investigation teams to meet established performance metrics.
• Supervise investigators and team leads, providing instruction, case supervision, and resource development.
• Observe, review, and analyze processes to identify inefficiencies and recommend improvements.
• Review written reports for accuracy, clarity, and thoroughness, ensuring conclusions are evidence‑based.
• Resolve investigation challenges by collaborating with internal and external stakeholders.
• Build and maintain team collaboration in a hybrid work environment, including 10% statewide travel.
• Train new staff through one‑on‑one sessions and shadowing.
• Participate in project development, management initiatives, and business process improvements.
• Provide investigative support to external regulatory and enforcement agencies.
• Coordinate onsite, unannounced visits to provider locations and ensure compliance.

Required profile

• Professional licensure as a Registered Nurse (RN) or Licensed Behavioral Health Clinician.
• Proven experience supervising investigative or clinical teams.
• Strong analytical skills to assess processes and identify improvement opportunities.
• Excellent written and verbal communication for report preparation and stakeholder interaction.
• Ability to travel statewide for investigations and collaborative meetings.

Required skills

What we offer

• Robust benefits package tailored to every career stage.
• Opportunity to impact the lives of over 10 million Georgia citizens.
• Professional development and training opportunities.
• Hybrid work arrangement with a primary onsite location at 200 Piedmont Ave, SE, Atlanta, GA 30034.