Client Solutions Manager – Commerce

About the role

The Industry Operations Team at TikTok is looking for a Client Solutions Manager focused on Commerce. You will act as a trusted consultant, helping advertisers and agencies adopt TikTok’s advertising products, drive campaign performance, and achieve business outcomes.

Key responsibilities

• Serve as a solutions partner for clients and agencies, guiding product adoption, campaign strategy, and optimization.
• Stay up‑to‑date on product releases, market trends, vertical movements, and competitor activity to provide forward‑looking recommendations.
• Build Test & Learn frameworks using TikTok measurement solutions (BLS, CLS, Ad Effectiveness, Incrementality) to demonstrate full‑funnel impact.
• Drive implementation and correct usage of Pixels, SDKs, Mobile Measurement Partners (MMPs) and TikTok Shop integrations.
• Develop and deliver workshops, narratives and business reviews to up‑skill clients and internal partners.
• Manage post‑sale relationships, conduct end‑to‑end campaign setup validation in TikTok Ads Manager, and ensure creative compliance.
• Monitor campaign delivery in real time, provide optimization suggestions, and compile performance insights for reporting.
• Collaborate with cross‑functional teams (product, measurement, creative, operations) to meet growth objectives.

Required profile

• Consultative mindset with strong client‑facing and stakeholder‑management abilities.
• Analytical orientation to interpret data, identify performance bottlenecks and recommend actionable improvements.
• Ability to work collaboratively across product, measurement, creative and operations teams.
• Experience managing advertising campaigns and delivering strategic recommendations.

Required skills

• TikTok Ads Manager
• Pixels implementation
• SDKs integration
• Mobile Measurement Partners (MMPs)
• TikTok Shop integrations
• Measurement solutions: BLS, CLS, Ad Effectiveness, Incrementality
• Campaign setup validation and creative QA
• Compliance monitoring