Child Support Services Agent 2 – State of Georgia

About the role

The Georgia Department of Human Services’ Division of Child Support Services is seeking candidates for the position of Child Support Services Agent 2, reporting to the Child Support Services Agent Supervisor. This full‑time role is based in Conyers, GA and focuses on establishing and enforcing child support obligations.

Key responsibilities

• Establish child support obligations and ensure they are met.
• Communicate with clients and stakeholders via telephone, email, correspondence, and direct contact.
• Manage a caseload to monitor compliance with support orders.
• Perform additional professional duties as assigned by the supervisor.

Required profile

• Bachelor’s degree from an accredited college or university – or –
• High school diploma/GED plus two years of direct job‑related experience – or –
• One year of experience as a Child Support Services Agent 1 (SST060) or equivalent position.

What we offer

• Comprehensive benefits package including 401(k) and 457 retirement plans, health, dental, vision, life insurance, paid holidays, vacation and sick leave.
• Training opportunities and telework options where applicable.