Call Center Representative
Urrly
Job description
About the role
Earn $20 per hour in a full‑time, 100% remote W‑2 position helping members access the care they need. You will handle both inbound and outbound calls, book and confirm appointments, follow up on missed visits, and keep scheduling systems accurate. The role is ideal for bilingual Spanish‑English speakers who enjoy clear tasks and stable work.
Key responsibilities
- Make outbound calls to book appointments
- Take inbound calls from members
- Confirm appointments and follow up on missed visits
- Update scheduling systems quickly and accurately
- Escalate urgent member needs when they arise
- Provide courteous service and answer member inquiries
Required profile
- Fluency in both Spanish and English
- At least one year of experience in a call‑center, scheduling, or customer‑service role
- U.S. residency
- Reliable, on‑time work habits
- Ability to stay focused while working remotely
- Comfortable using remote communication tools
What we offer
- Hourly pay of $20
- Full‑time, W‑2 employment
- Health, dental, and vision insurance
- PTO and paid holidays
- Equipment provided for remote work
- Stable full‑time schedule
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Published 17 hours ago
Expires 1 month from now
3 views · 0 interested
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