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Call Center Representative

Urrly

New Remote
Remote 20 USD/hour 🇬🇧 English

Job description

About the role

Earn $20 per hour in a full‑time, 100% remote W‑2 position helping members access the care they need. You will handle both inbound and outbound calls, book and confirm appointments, follow up on missed visits, and keep scheduling systems accurate. The role is ideal for bilingual Spanish‑English speakers who enjoy clear tasks and stable work.

Key responsibilities

  • Make outbound calls to book appointments
  • Take inbound calls from members
  • Confirm appointments and follow up on missed visits
  • Update scheduling systems quickly and accurately
  • Escalate urgent member needs when they arise
  • Provide courteous service and answer member inquiries

Required profile

  • Fluency in both Spanish and English
  • At least one year of experience in a call‑center, scheduling, or customer‑service role
  • U.S. residency
  • Reliable, on‑time work habits
  • Ability to stay focused while working remotely
  • Comfortable using remote communication tools

What we offer

  • Hourly pay of $20
  • Full‑time, W‑2 employment
  • Health, dental, and vision insurance
  • PTO and paid holidays
  • Equipment provided for remote work
  • Stable full‑time schedule

Questions fréquentes

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Published 17 hours ago

Expires 1 month from now

3 views · 0 interested

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