Bilingual Litigation Legal Assistant – Personal Injury (Remote)

About the role

We are seeking a bilingual Litigation Legal Assistant to support active personal injury cases from intake through demand. The position is fully remote and focuses on Florida personal injury litigation, requiring precise deadline management and procedural accuracy.

Key responsibilities

• Send and process health insurance, Medicaid, workers’ compensation, VA, and STD/LTD liens via certified mail and fax.
• Order and manage PIP logs, forward insurance letters, and track benefit exhaustion.
• Download, request, and process medical records and bills from provider portals and third‑party services such as Chartswap.
• Verify medical balances, follow up unresolved items by phone, and document all activity.
• Compile demand exhibits, assemble demand packages, and confirm receipt.
• Download and save service emails containing documents filed by opposing counsel or the judge.
• Maintain file organization using the firm’s naming convention and conduct scheduled file reviews.
• Conduct FLMVR and LexisNexis searches and obtain crash reports as assigned.

Required profile

• Bilingual English/Spanish – written and spoken.
• Proven experience in Florida personal injury litigation.
• Familiarity with service of process, court filings, and communications with opposing counsel.
• Strong understanding of lien processing, PIP, medical records, and demand preparation.
• Exceptional attention to deadlines and procedural detail.
• Ability to work independently in a fully remote environment.

Required skills

• LexisNexis research platform.
• FLMVR database.
• Chartswap medical records portal.
• Certified mail and fax handling.