Assistant Store Manager – San Ramon

About the role

The Assistant Store Manager leads the Boba Guys store in San Ramon, ensuring exceptional hospitality and meeting financial targets. This full‑time position oversees daily operations, team development, and guest experience.

Key responsibilities

• Develop, inspire, and retain Bobaristas and Shift Leads through coaching, training, and succession planning.
• Deliver next‑level hospitality, address guest feedback, and uphold company values of Quality, Transparency, and Giving a Damn.
• Manage day‑to‑day store operations, scheduling, inventory, cash handling, safety, and visual merchandising.
• Lead store cleanliness initiatives, including monthly deep cleanings and maintaining interior/exterior appearance.
• Oversee store promotions, seasonal training, and ensure consistent execution.

Required profile

• Minimum 1 year of retail management or supervisory experience.
• Proven ability to lead a team of up to 20 members and provide excellent customer service.
• Strong communication, interpersonal, time‑management, and problem‑solving skills.
• Availability to work up to 40 hours weekly, including mornings, evenings, weekends, and holidays.
• Legal eligibility to work in the United States and ability to lift up to 40 lb.

What we offer

• Competitive starting wages and health‑care options.
• Team outings, dinners, and adventures to build relationships.
• Opportunities for growth and development within Boba Guys.
• Free milk tea each shift and discounts for friends and family.