Assistant Manager – Product (Soho)

About the role

CHANEL is seeking an Assistant Manager to act as a brand ambassador and business leader for its product categories in the Soho boutique. You will drive sales, coach a diverse team of salespeople, and collaborate closely with the Boutique Director to deliver exceptional client experiences.

Key responsibilities

• Lead the Fragrance & Beauty, Eyewear and Other Accessories categories, owning all business aspects including analysis, reporting and assortment planning.
• Coach, train and inspire the sales team on CHANEL savoir‑faire, product knowledge and service delivery.
• Maintain boutique image and operational standards through regular in‑store presence.
• Develop the client base via community involvement, partnerships with local high‑profile businesses and participation in social and seasonal events.
• Monitor key performance indicators and continuously improve category performance.

Required profile

• Minimum 3 years of relevant retail or product management experience.
• Passion for CHANEL’s heritage, products and social initiatives.
• Strong communication skills and ability to thrive in a collaborative team environment.
• Flexibility to work late nights, weekends and holidays.
• Ability to lift up to 15 lb.

Required skills

• Foreign language proficiency (preferred but not required).