Asistente Administrativa y de Servicio al Cliente

About the role

We are looking for an Administrative and Customer Service Assistant to provide efficient support across various departments of our private‑sector company in Panama City. The role combines front‑line client interaction with core administrative duties.

Key responsibilities

• Deliver attentive customer service and handle client inquiries.
• Support general administrative tasks and maintain office organization.
• Enter, update, and verify data in the Profit Plus system.
• Prepare, monitor, and distribute administrative reports.
• Manage banking documentation, complete forms, and assist with bank transactions.
• File, archive, and control company documents.
• Track internal administrative requests and processes.
• Generate and manage reports in the RP system.
• Coordinate requirements and follow‑up with clients and suppliers.

Required profile

• Proven experience in administrative and customer‑service positions.
• Familiarity with Profit Plus software.
• Experience handling banking forms and procedures.
• Strong command of Microsoft Office, especially Excel.
• Excellent written communication and professional presentation.
• Highly organized, detail‑oriented, and able to manage multiple priorities.
• Service‑oriented attitude with good interpersonal skills.
• Responsible, proactive, discreet, and results‑driven.

Required skills

• Profit Plus
• Microsoft Excel