AI Deployment Manager

About the role

Rowspace is seeking a founding AI Deployment Manager to own the post‑sale relationship with its sophisticated finance customers. You will be the first point of contact, ensuring customers achieve success on the platform, expand usage, and provide critical market feedback to product teams.

Key responsibilities

• Own post‑close customer relationships, driving onboarding, adoption, expansion, and retention.
• Become an expert in customers' finance workflows and integrate Rowspace into their daily processes.
• Act as the voice of the customer, synthesizing feedback and collaborating with product and engineering.
• Identify expansion opportunities and partner with Account Executives to close them.
• Support late‑stage deals for smooth transitions and build playbooks for great customer engagement.

Required profile

• 3–7+ years of experience, preferably in finance (buy‑side, sell‑side, fintech) or management consulting.
• Deep familiarity with finance workflows or a strong consulting toolkit to learn them quickly.
• High agency, curiosity, detail‑orientation, and ability to recognize patterns across customers.
• Excellent communication skills for updates, QBRs, and interactions with senior stakeholders.

What we offer

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with employer match.
• Monthly commuter stipend, free daily lunch, and a fully stocked snack bar.
• Regular team offsites to bond and strategize.