Administrative Services Coordinator

About the role

We are looking for an Administrative Services Coordinator to manage the intake process for clients in a medical environment. The role serves as the first point of contact, ensuring accurate documentation and smooth workflow for patients and end users.

Key responsibilities

• Screen demographic and insurance information, obtain signatures on consents, and verify completeness of records.
• Maintain accurate data entry in the client management system and ensure all intake forms are properly signed and filed.
• Process new client paperwork, create sales order templates, and conduct Medicare eligibility checks in Brightree.
• Communicate with end users, answer inquiries via phone, fax, and email, and follow up within 24 hours on incomplete documentation.

Required profile

• High school diploma or GED; 1‑2 years of administrative or intake experience in a healthcare setting.
• Minimum keyboarding speed of 5,000 keystrokes per hour.
• Preferred: Associate’s degree in medical office management and 2‑3 years of experience with Brightree or similar database systems.

Required skills

• Brightree database management.
• Microsoft Word, Excel, and Outlook.

What we offer

• Comprehensive medical, dental, and vision coverage for employees and families.
• Competitive hourly wage $21‑$23 with eligibility for annual bonus incentives.
• Flexible work options, 3 weeks PTO, 10 paid holidays, and hybrid work environment.
• 401(k) plan with company match and health savings account contributions.