Administrative Partner

About the role

The Administrative Partner supports daily administrative and operational functions in a busy emergency department, ensuring smooth patient flow and high‑quality care. This position coordinates communication among caregivers, patients, and visitors while handling medical records and bed assignments.

Key responsibilities

• Manage charting functions and maintain patient medical records, including copying, filing test results, and preparing discharge charts.
• Coordinate patient flow by updating the bed board, assigning beds, and communicating admissions and transfers to nursing staff.
• Answer phones, direct calls, and handle messages promptly.
• Order supplies and equipment according to procurement processes and budget.
• Enter billable service charges and transcribe physician orders into medication logs.

Required profile

• High School Diploma or GED; Associate’s Degree in Healthcare or Business Administration preferred.
• Experience in clerical, bed‑board management, or secretarial roles within a healthcare setting.
• Ability to work under frequent interruptions and adapt to changing priorities.
• Knowledge of medical terminology and problem‑solving processes.

Required skills

• Proficiency with Microsoft Office applications.
• Experience using healthcare information systems for patient records and bed management.