Administrative Assistant - Mobile Dental Practice

About the role

The Georgia Department of Behavioral Health and Developmental Disabilities is seeking a dedicated Administrative Assistant to support its Mobile Dental Clinic. Based at the East Central Regional Hospital – Gracewood Campus, you will be the operational hub that enables clinicians to deliver dental care to adults with intellectual and developmental disabilities across 26 rural counties.

Key responsibilities

• Serve as the primary front‑office contact for patients, families, guardians, and facility staff.
• Schedule patient appointments, coordinate travel itineraries and visit dates with regional day‑service centers and residential facilities.
• Answer, log, and triage telephone and email inquiries promptly.
• Verify patient insurance coverage, Medicaid eligibility, and benefits.
• Process billing, manage practice logistics and maintain accurate records.
• Support the clinical team by ensuring all necessary paperwork and supplies are ready for field visits.

Required profile

• Highly organized with strong attention to detail.
• Customer‑focused with excellent communication skills.
• Experience in administrative support, preferably in a healthcare setting.
• Familiarity with Medicaid/insurance verification and billing processes.
• Ability to work independently while collaborating with a mission‑driven team.

Required skills

What we offer

• Stable 40‑hour work week with a consistent daytime schedule.
• Comprehensive State of Georgia benefits, generous paid leave and retirement options.
• Opportunity to make a direct impact on the oral health of vulnerable populations.