Administrative Assistant II – Adult Education

About the role

This full‑time, benefited, non‑exempt position supports the ESL program at Gwinnett Technical College. Reporting to the Director of Curriculum and Instruction, the assistant works Monday‑Thursday 8 am‑5 pm and Friday 8 am‑4 pm, with flexibility for occasional schedule changes.

Key responsibilities

• Work with lead instructors to monitor and enter student information into specialized data systems, Excel spreadsheets, and Word documents, and compile reports (approximately 60% of time).
• Provide accurate information to the public about division programs and services, update flyers and website content, and assist in‑person clients as co‑administrative assistant (approximately 15% combined).
• Manage scheduling of substitute instructors, prepare administrative and instructional materials, handle general filing, and turn in required reports on time.

Required profile

• Associate’s degree in Business Administrative Technology with one year of related experience, or high school diploma with two years of experience.
• Strong customer‑service orientation, ability to work independently with minimal supervision, and effective oral and written communication skills.
• Ability to work with a culturally diverse population and relay information about multiple programs to internal and external clients.

Required skills

• Proficiency in Microsoft Word, Outlook, and Excel.
• Experience using data management systems and specialized student information systems.
• Typing speed of at least 50 words per minute with accurate data entry.