Account Manager - Recruitment

About the role

We are a fast‑growing recruitment firm seeking an energetic Account Manager to own the client relationship from onboarding through placement and beyond. You will act as the primary liaison, ensuring smooth communication, timely feedback, and successful integration of executive assistants for our clients.

Key responsibilities

• Lead client onboarding, conduct Executive Alignment Interviews, and translate insights into detailed role profiles.
• Manage active searches, chase feedback, schedule interviews, and keep records of client preferences.
• Drive the 90‑Day Onboarding Blueprint, monitor Cadence AI check‑ins, and coach both client and candidate during the first three months.
• Own risk conversations, diagnose fit or management issues, and coordinate guaranteed replacements when warranted.
• Build long‑term relationships, anticipate hiring roadmaps, and expand service offerings for additional commissions.

Required profile

• Minimum 3 years in a client‑facing role such as Account Manager, Customer Success Manager, or Client Partner.
• Proven ability to manage multiple stakeholder expectations and drive projects to completion.
• Strong communication skills with a focus on detail‑oriented record keeping.

Required skills