Account Manager

About the role

The Account Manager will maintain and grow relationships with Appcast clients, managing their advertising spend and guiding them through Appcast’s software solutions and managed services.

Key responsibilities

• Build and maintain strong client relationships as the main point of contact and advocate.
• Own a portfolio of accounts, understand client outcomes, and drive KPI achievement.
• Track and manage advertising spend, identifying budget issues and proposing solutions.
• Provide media and marketing research, develop multi‑channel campaigns, and make strategic recommendations.
• Perform complex data analysis, derive insights, and present regular reports and business reviews.
• Partner with product and development teams to resolve technical issues and enhance client understanding of the platform.
• Collaborate with strategy and sales teams to build business cases and expand client product mix.
• Educate clients on platform features, updates, and best practices.

Required profile

• Professional experience solving client problems, preferably in a technical environment.
• Strong cross‑team collaboration and solution‑oriented mindset.
• Excellent written and verbal communication across multiple platforms.
• Ability to craft analytical presentations with storytelling focus.
• Organizational, prioritization, and follow‑up skills.

Required skills

• Slack
• Jira
• Microsoft Teams