Account Development Manager (Inside Sales)

About the role

Allucent is a full-service contract research and development organization that helps pharmaceutical and biotechnology companies navigate the regulatory approval process. The Account Development Manager works in the inside sales division, supporting geographically aligned Business Development team members in reaching annual sales targets. The role involves direct contact with clients by telephone, email and direct mail, and is based remotely across the United States with 30-60% travel.

Key responsibilities

• Generate new leads and set up meetings with clients looking to outsource work within Allucent's current and planned service capabilities
• Partner with Business Development to develop territory plans and assign account ownership
• Hold weekly territory outreach planning calls with assigned Business Development colleagues
• Identify potential clients using ideal account profiles and news sources such as GlobalData and Zymewire
• Qualify and analyze new accounts, and identify key decision-makers so Allucent can enter the request for proposal and bid process
• Improve outreach messaging using activity and results data, and use online tools, databases and social media to find and qualify leads
• Develop territory and account strategies with account and industry profiling, and run messaging campaigns with follow-up, including white papers and case studies
• Set up meetings for Business Development representatives, regionally and at conferences, in coordination with Marketing
• Report weekly, monthly and quarterly sales activity to the line manager and Business Development executives
• Record all activity in Salesforce

Required profile

• Life sciences, healthcare and/or business degree
• At least 2 years of relevant experience, preferably in the CRO or pharmaceutical industry
• Clear understanding of clinical trial processes
• Knowledge of GDPR/HIPAA, CFR/CTR/CTD and applicable local regulatory requirements

Required skills

• Previous Salesforce experience
• New business identification and prospecting with a consultative approach
• Ability to identify client needs and opportunities
• Strong interpersonal skills to liaise with client decision-makers and internal stakeholders

What we offer

• Comprehensive benefits package and competitive salary per location
• Departmental study and training budget
• Flexible working hours and the option of remote or hybrid work depending on location
• Buddy program, leadership and mentoring opportunities, and internal growth paths
• Spot bonus and loyalty award programs, and an employee referral program