Academic Advisor II – Student Success & Retention

About the role

We are seeking an Academic Advisor II to engage and empower undergraduate students in achieving their academic and career goals. The advisor will play a key role in improving student retention by building relationships, clarifying program requirements, and guiding course planning.

Key responsibilities

• Provide comprehensive academic advising, including registration, add/drop, curriculum changes, and degree planning, while reviewing student records and offering guidance on course selection.
• Deliver student‑success and retention initiatives through proactive outreach, monitoring academic progress, referring students to campus resources, and organizing advising events and campaigns.
• Support the advising team by training new staff and student workers and participating in professional development activities.

Required profile

• Bachelor’s degree and at least two years of academic advising or related experience.
• Knowledge of NACADA core values, academic advising models, curriculum requirements, and campus support services.
• Ability to counsel students on academic planning, identify high‑risk indicators, and use advising technologies to generate reports and track outcomes.