Transportation Specialist

About the role

Crowley, a privately held U.S.-owned and operated logistics, land transportation, shipping, wind and fuel services company serving 36 nations and island territories, is looking for a Transportation Specialist. The role oversees and coordinates the transportation of customer materials and ensures that requirements are met for both carriers and customers.

Key responsibilities

• Communicate with shippers, consignees, vendors and agents to manage each shipment
• Negotiate pricing based on volumes, service lanes and potential business, and work with new and existing carriers to obtain prices
• Certify pricing calculations so they meet the profit goal and cover overhead, and certify compliance with laws, regulations and industry standards
• Collaborate with the sales team to set procedures and grow business lanes, and monitor shipments and carrier performance
• Develop cost control measures, track quoted rates, monitor profitability, settle discrepancies and ensure correct billing and invoicing
• Organize documentation, clearances, shipping modes, delivery, tracking and notifications
• Maintain a contact management system similar to a CRM and develop new accounts by phone or email, generating quotes, scheduling and negotiating carrier rates
• Support transportation coordinators in growing business and recommend improvements to optimize performance

Required profile

• Bachelor's degree in business, administration, transportation and logistics or a related field, or equivalent post-high-school experience
• 1 to 3 years' experience preferred in truck transportation, truck brokerage, supply chain, import/export transportation, customer service or negotiations
• Prior experience coordinating transport schedules, performing technical reviews and handling transportation planning
• Travel may be required; bilingual English/Spanish preferred

Required skills

• Proficiency in Microsoft Office, including Excel, Outlook and Word

What we offer

• Competitive pay with recognition programs
• Medical, dental and vision insurance, life and disability coverage, and paid vacation and holidays
• Parental leave, sick leave and access to training and development
• Employee Assistance Program, wellness program and gym membership discounts