Cargowise Specialist and Freight Forwarder

About the role

Universal Shipping Inc., a long-established Southern California logistics provider, offers a full-time remote position as Cargowise Specialist and Freight Forwarder. The role manages freight forwarding operations on the Cargowise platform, coordinating cargo movement with carriers, warehouses and partner agents.

Key responsibilities

• Data entry, documentation, booking, tracking and status updates for exports and other shipments in Cargowise
• Prepare and review export documents and keep shipments compliant with regulations
• Monitor shipments and resolve exceptions or delays
• Provide responsive customer service, communicate shipment details to clients and answer inquiries
• Collaborate with internal teams to optimise processes and reporting in Cargowise

Required profile

• Prior experience in freight forwarding, logistics or supply chain operations
• High school diploma or equivalent; additional education in logistics, supply chain or a related field is an advantage
• Cargowise certification or formal training is a plus

Required skills

• Freight forwarding, export documentation, compliance and shipment coordination
• Customer service in a logistics or freight environment
• Proficiency with Cargowise (or similar TMS), including data entry, workflows and reporting
• Knowledge of international shipping regulations, Incoterms and basic customs/documentation requirements
• Excellent written and verbal communication and strong organisational skills