Office Systems Associate – Entry Level

About the role

Join Konica Minolta as an Office Systems Associate and help businesses keep their printing and office technology running smoothly. You will work directly with customers in the Indianapolis area, performing maintenance, repairs, and installations on a range of Konica Minolta products.

Key responsibilities

• Perform technical diagnostics, break/fix, installation, hardware removal, and connectivity troubleshooting on Konica Minolta equipment.
• Use and maintain a variety of tools and gauges to diagnose and repair production machinery.
• Travel to customer sites within the assigned territory, manage inventory, and keep clients informed about scheduling.
• Develop professional relationships with customers and ensure high satisfaction levels.
• Log service visits and update the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to resolve customer issues.

Required profile

• 0‑2 years of experience servicing or repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Valid driver’s license and ability to travel to customer locations.
• Strong customer‑service orientation and professional communication skills.

Required skills

• A+ Certification (preferred).
• N+ Certification (preferred).
• Exposure to IT networks (a plus).

What we offer

• Paid training on current and upcoming technology products and services.
• $1,500 sign‑on bonus.
• Competitive car allowance and paid mileage.
• Company‑provided laptop and phone.
• Inclusive, flexible workplace that values new perspectives.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical/dental, 401k, employee assistance, and tuition reimbursement.