Leasing Professional – Williamsburg, VA

About the role

The Leasing Professional is responsible for coordinating marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role involves guiding prospects through the leasing process, ensuring smooth move‑ins, and maintaining high resident satisfaction throughout the lease term.

Key responsibilities

• Perform all sales and leasing activities to achieve occupancy and revenue goals, including greeting prospects, conducting tours, processing applications, and preparing lease packages.
• Inspect apartments before move‑in, ensure they are ready, and coordinate any needed maintenance.
• Monitor market conditions, develop short‑ and long‑term marketing plans, and manage concessions and specials to boost occupancy.
• Design and execute marketing initiatives such as resident referral programs, employer outreach, and online advertising on platforms like Craigslist and Facebook.
• Use property management software (OneSite, Yardi) to track availability, record traffic, manage resident data, and capture demographic information.
• Maintain show units and marketing corridors to company standards, coordinating with maintenance for upkeep.
• Follow up with prospects and new residents via email, calls, and thank‑you notes to ensure satisfaction and secure lease renewals.
• Prepare lease renewal letters, meet with renewing residents, and ensure timely signing of renewal documents.
• Respond promptly to resident and owner concerns, documenting requests and coordinating resolution with appropriate staff.

Required profile

• Valid driver’s license (required to operate a golf cart on the property).
• State‑required leasing licenses or certifications.
• Ability to stand, walk, bend, climb ladders and lift up to 25 lb independently and 50 lb with assistance.
• Willingness to work flexible hours, including evenings, weekends, and holidays, and to be on call as needed.

Required skills

• Proficiency with OneSite property management software.
• Proficiency with Yardi property management software.
• Experience using internet marketing tools such as Craigslist and Facebook for property promotion.

What we offer

• Competitive medical, dental, vision, and disability insurance with low employee‑only costs.
• Generous paid time off, including vacation, personal, sick days, holidays, and a birthday day off after one year.
• 401(k) plan with company match up to 6 % of pay after six months of service.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• Six‑week paid sabbatical after ten years of service and additional sabbaticals every five years.