Hotel Guest Room Attendant – Gaithersburg

About the role

The Hotel Guest Room Attendant at the Gaithersburg SpringHill Suites ensures every guest enjoys a clean, comfortable, and welcoming environment. You will be responsible for maintaining high standards of cleanliness in guest rooms and public areas, directly influencing guest satisfaction and the hotel's reputation.

Key responsibilities

• Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and bathroom cleaning.
• Replenish room supplies such as toiletries, towels, and beverages promptly.
• Inspect rooms for maintenance issues and report damages or safety hazards to management.
• Handle cleaning equipment safely and store supplies properly after each shift.
• Respond courteously to guest requests and direct them to appropriate staff when needed.

Required profile

• High school diploma or equivalent preferred (not required).
• Ability to perform physical tasks such as lifting, bending, and standing for extended periods.
• Basic understanding of cleaning procedures and safety standards.
• Strong attention to detail and ability to follow instructions accurately.
• Good communication skills for interacting with guests and team members.

Required skills

• Knowledge of hotel property management systems or related software.