Field Healthcare Technical Consultant – Springfield, MO

About the role

Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands‑on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high‑impact technology that improves patient care and outcomes.

Key responsibilities

• Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
• Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
• Troubleshoot and resolve system, network, and application issues using approved tools and diagnostic methodologies.
• Maintain accurate documentation of system configurations, troubleshooting activities, and support procedures.
• Collaborate with senior engineers, clinical partners, sales, and service teams to deliver high‑quality outcomes.

Required profile

• 2.5+ years of professional experience in IT services, preferably in a hospital‑based healthcare environment.
• Associate degree in computer science, biomedical engineering, or related field; Bachelor’s degree preferred.
• Willingness to travel up to 75% of the time across the Springfield, MO geography, including occasional overnight stays.
• Ability to work flexible hours, including non‑standard shifts, overtime, weekends, and on‑call rotations.

Required skills

• Patient monitoring systems, telemetry units, ventilators, and defibrillators.
• IT networking concepts and troubleshooting.
• CompTIA Network+ certification (preferred).
• Cisco Certified Network Associate (CCNA) certification (encouraged).

What we offer

• Hourly pay range $29.00 – $45.00 plus overtime eligibility.
• Field service incentive bonus plans, on‑call pay, and company fleet/car.
• Comprehensive benefits: generous PTO, 401(k) with up to 7% match, HSA contributions, stock purchase plan, education reimbursement.
• Training, career advancement opportunities, and a supportive work environment.