District HR Manager

About the role

The District HR Manager (DHRM) leads HR initiatives across a district of 6‑12 stores, fostering a customer‑service culture and driving talent, performance, and associate engagement. Reporting to a Regional HR Director, the DHRM partners with district and store leaders to develop a high‑performing workforce aligned with business results and company values.

Key responsibilities

• Plan and execute talent management, performance management, and associate engagement processes for the district.
• Coach and advise district/regional leaders, store leaders, and Associate Support Department Supervisors (ASDS) on HR matters.
• Oversee succession planning and development of the leadership pipeline.
• Ensure consistent selection, onboarding, and training of salaried managers.
• Drive workforce diversity and coordinate hourly job fairs and hiring partnerships.
• Partner with store managers on ASDS selection and ongoing training.
• Monitor and support salaried and hourly training plans.
• Facilitate performance management, including calibration and timely feedback.
• Provide counsel on terminations, demotions, and employee relations.
• Promote a customer‑service culture through associate coaching on the floor.
• Utilize company recognition and communication tools effectively.
• Conduct store HR Town Hall meetings and follow‑up on action items.
• Support Employer of Choice survey administration and action planning.
• Collaborate with the HR Service Center on staffing and transactional processes.
• Lead organizational change initiatives impacting the district.
• Act as first responder for labor issues, workplace violence, and related events.
• Assist with HR aspects of new store openings, closures, or relocations.
• Participate in store walks, district staff meetings, and other operational activities.

Required profile

• Proven experience in HR leadership, preferably within a multi‑store retail environment.
• Strong coaching and consulting skills for senior and front‑line leaders.
• Ability to travel overnight 20‑50% of the time.
• Excellent communication and stakeholder‑management abilities.
• Demonstrated capability to drive diversity, talent development, and performance excellence.

Required skills