Director, Global Sales - MICE, Midwest

About the role

Mandarin Oriental is looking for a Director, Global Sales, Midwest to join its Global Sales team. Reporting to the Mandarin Oriental Corporate Office in New York and working remotely from the Midwest region, the role manages key client MICE relationships across assigned territories and serves as the main contact for top accounts such as incentive houses and corporations. It reports to the VP Global Sales, The Americas.

Key responsibilities

• Manage a portfolio of key accounts and implement account plans to maximise revenue and diversify the client base.
• Achieve or exceed set revenue and room-night goals for all assigned accounts.
• Develop new accounts, especially those commanding a higher average rate, and turn prospects into incubator accounts within 12 months.
• Drive group business from all assigned accounts and research revenues in additional territories as required.
• Lead annual Global Sales Calendar events, roadshows, sales trips, tradeshows, workshops and client events, and host business meetings, site inspections and familiarisation trips.
• Serve as the point of contact for clients in the region, maintain relationships with airlines and National Tourism Organisations, and build a clean, accurate contact database.
• Keep Salesforce updated daily, produce market reports, monitor competitors and attend weekly sales meetings, quarterly segment updates and one-to-ones.

Required profile

• Bachelor's degree, preferably in Hotel Management, Business Administration or Marketing.
• At least 8 years of experience in hotels, travel trade or a similar fast-paced industry; global or regional sales experience strongly preferred.
• Resides in the Midwest US and is within one hour drive of a major airport; the role requires regular travel.
• Preferred: proven track record of overachieving revenue targets, C-level agency relationship management, and excellent English presentation skills.

What we offer

• Salary of $110,000 - $150,000 USD per year, commensurate with qualifications and experience.
• Learning and development programmes, health and wellness benefits, and retirement plans.
• MOstay programme offering complimentary nights and discounted rates for colleagues and their families.