DAPO Specialist – Pharmacy Operations (Remote, US)

About the role

The DAPO Specialist supports Gainwell Technologies' healthcare program operations by maintaining accurate pharmacy and provider records. This fully remote position allows you to apply your pharmacy expertise while enjoying flexible work hours.

Key responsibilities

• Process DAPO work items, updating pharmacy and provider data within required timelines.
• Review records for completeness, accuracy, and regulatory compliance.
• Follow defined workflows, resolve discrepancies, and escalate complex cases.
• Document updates and actions in line with audit, contract, and policy requirements.
• Collaborate with internal teams to ensure consistent provider and pharmacy information across systems.

Required profile

• Active Certified Pharmacy Technician (CPhT) certification (PTCB or ExCPT).
• 1‑4 years of experience in healthcare operations, pharmacy environments, provider data management, or claims processing.
• Strong attention to detail and high‑accuracy data entry.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook, Teams).
• Ability to work independently, manage multiple tasks, and meet deadlines in a remote setting.

Required skills

• CPhT certification
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams

What we offer

• Fully remote work anywhere in the United States.
• Standard 8‑hour shift within 7:00 a.m.‑6:00 p.m. CST.
• Comprehensive benefits: medical, dental, vision, 401(k), paid time off, employee assistance.
• Salary range $35,000‑$50,000 per year (based on location and experience).
• Opportunities for career growth, continuous learning, and work‑life balance.