Community Assistant - Student Living (Part-Time)

About the role

This part-time Community Assistant role works with and supports the team of property management professionals at The Vanguard, a student living community in Cincinnati, Ohio. The position helps achieve occupancy and retention goals through administrative tasks related to leasing, marketing and customer service.

Key responsibilities

• Perform administrative tasks for the leasing office: copying documents, filing resident files, preparing notices, handling resident calls and organizing rent payments and collateral materials.
• Assist with sales and leasing by conducting virtual tours, answering online inquiries, greeting and qualifying prospects, giving property tours and showing apartments.
• Help prepare leases and organize resident lease files.
• Support move-in and move-out processes; working move-ins and move-outs is mandatory, and time off must be requested and approved in writing by the Community Manager.
• Answer calls, set prospect appointments and run on-campus marketing outreach.
• Coordinate resident functions such as parties, birthday cards and unit visits, and schedule and conduct resident visits.
• Distribute notices such as flyers, newsletters, resident surveys and late notices.
• Act as an after-hours liaison, responding to emergencies promptly; at least one on-call shift per week is expected, with the schedule set at the site level.

Required profile

• Able to stand, walk and/or sit for long periods and to bend, stoop, climb ladders, reach, carry objects and crawl in confined spaces.
• Able to work indoors and outdoors in all weather conditions.
• Able to lift up to 25 pounds independently and 50 pounds with assistance.
• Able to work a flexible schedule, including call duty on evenings, weekends and holidays.
• Rare or regular travel may be required to support other properties, attend training or business meetings.

What we offer

• Hourly pay of $14.00 - $16.00, depending on experience, skills and location.
• Part-time team members may be eligible for a 401(k) with company match, an Employee Assistance Program and paid sick time.
• Property positions may be eligible for weekly, monthly and/or quarterly bonus programs.