Banquet Server (Event Server)

About the role

21c Museum Hotels, which combines a contemporary art museum, a boutique hotel and a chef-driven restaurant, is hiring an Event Server in Louisville, Kentucky. The server reports to the Event Captain or Event Manager and is committed to great customer service and to promoting the brand. The role involves hands-on event service, setup and teardown, and serving guests in the hotel and restaurant.

Key responsibilities

• Work hands-on during events with other Banquet and Catering teammates.
• Interact with Event Captains and the Event Manager throughout the function to ensure excellent service.
• Carry out all event setup and teardown according to the BEO, requisition sheet and Event Captain.
• Serve guests in the hotel and restaurant, taking orders, serving food and drinks and clearing tables.
• Follow the service steps for each type of event and know the ingredients of all food and beverage items served.
• Demonstrate knowledge of procedures, terminology and techniques of the Banquet and Catering department, and of the hotel's hours, features and services.
• Work in a team for large events and alone for smaller meetings, reporting on time and ready for scheduled shifts.

Required profile

• Able to work flexible hours, including nights and weekends.
• Responsible, dependable and punctual.
• Clean and professional appearance.
• Enthusiasm for 21c Museum Hotels.
• Must pass a background check.
• Physical requirements: able to carry a full cocktail tray, stand and walk for long periods, and lift at least 50 pounds.

Required skills

• Basic math skills.
• Strong communication skills; must speak, read and understand English.
• Beverage knowledge, especially spirits, beer, wine and bourbon.