Assistant Community Manager - Rowyn

About the role

A full-time Assistant Community Manager is needed for the Rowyn community in San Diego, California. The role supports the Community Manager in overseeing the financial and operational side of the community, handling accounting and bookkeeping, rent collection, bank deposits and reporting. It is a lease-up community of 435 units, working Tuesday to Saturday, 9am-6pm, subject to change depending on business needs.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits and reconcile bank accounts, and prepare financial reports.
• Process invoices and payables, coding charges to the correct Chart of Accounts codes.
• Review resident files and accounting records to identify unpaid or late fees, follow up on delinquencies and enforce the lease to maximize revenue.
• Follow eviction procedures, including proper notice, and represent the community in court hearings and eviction proceedings.
• Process resident move-outs, applying deposit and lease cancellation fees where applicable.
• Respond promptly to resident complaints and service issues, and act as on-site supervisor in the Community Manager's absence, coordinating maintenance and make-ready tasks.
• Meet with owners, give them updates on community performance and respond to their requests.
• Support leasing and marketing by greeting prospects, showing ready apartments and models, helping with applications and credit checks, and collecting lease deposits.

Required profile

• 1-2 years of assistant community management experience; lease-up experience preferred.
• Bachelor's degree in Business Management, Communications or a related field preferred.
• Understanding of lease terms and lease enforcement, including collections.
• Valid driver's license to drive a golf cart on property.
• Ability to handle physical demands such as lifting up to 20 pounds alone and 50 pounds with help, and occasional local travel.

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata).
• Proficiency in internet, word processing, spreadsheet and database programs.
• Excellent written and verbal communication skills.