Area Manager – Starbucks Licensed Stores

About the role

The Area Manager (AM) supports Gopuff’s Starbucks Licensed Store Team by providing consultative guidance to a portfolio of delivery‑only cafés (5‑15 locations). You will drive performance through timely coaching, feedback, and operational support, helping each site meet its financial, operational, and customer‑service goals.

Key responsibilities

• Develop and execute strategies to grow each café’s revenue and profitability.
• Lead and mentor store leaders, operators, and business owners.
• Provide expertise on customer issues, staffing, store operations, and company policies.
• Design and implement processes, hold teams accountable, and foster internal growth.
• Monitor key performance indicators weekly and take proactive actions to meet targets.
• Support new store launches and train new teams as needed.
• Maintain compliance with legal, operational, and health‑department requirements.
• Collaborate with district partners, GMs, dispatch, and driver operations to achieve KPI goals.

Required profile

• 5+ years of retail experience managing multiple stores, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading teams of six or more, with a focus on training and development.
• Food Safety Manager Certification (CFM) preferred.

Required skills

What we offer

• Medical, dental, and vision insurance for full‑time employees.
• 401(k) retirement savings plan.
• 25% employee discount and FAM Membership.
• Vacation and sick time for eligible employees.
• Employee Assistance Program through AllOne Health (formerly Carebridge).