Administrative Support 2 – Office Assistant for Georgia DHS

About the role

The Georgia Department of Human Services is seeking an Administrative Support 2 to join the Division of Child Support Services in Rome, GA. This full‑time role provides essential office support to ensure efficient operations of the child support program and related outreach initiatives.

Key responsibilities

• Perform general office management and secretarial duties, including filing, keyboarding, and preparing correspondence.
• Handle incoming and outgoing mail and telephone communications, and manage office supplies and equipment.
• Maintain files, reports, time‑and‑attendance records, and confidential case records.
• Assist with budget data, organize staff training logistics, and process travel and expense reports.
• Register and transfer cases, support the supervisor in day‑to‑day office operations, and perform other specialized tasks as assigned.

Required profile

• High school diploma or GED.
• At least two years of general office or administrative experience.
• One year of customer‑service experience in an office setting.
• Ability to work with Microsoft Office Suite and standard office software.
• Preference for bilingual candidates.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Keyboarding proficiency.

What we offer

• Comprehensive benefits package including medical, dental, vision, life insurance, and long/short‑term care.
• Retirement plans: 401(k) and 457 plan.
• 13 paid holidays, vacation and sick leave.
• Employee discount programs.
• Telework opportunities where applicable.