Service Technician - The Ryan

About the role

The Ryan, a Greystar property in Phoenix, Arizona, is hiring a full-time Service Technician. The role performs technical and mechanical work so that the buildings, grounds, amenities and common areas of the property meet the company's standards for cleanliness, appearance, safety and functionality.

Key responsibilities

• Complete work orders from resident service requests and preventative maintenance by diagnosing problems and repairing them according to policy, safety standards and code requirements.
• Carry out the make-ready process for vacant apartments: pre-move-out inspection, punch list, scheduling vendors, obtaining supplies, finishing maintenance and inspecting completed work.
• Track inventory of materials and tools, return unused items and notify the maintenance supervisor of re-order needs.
• Complete service documentation accurately and on time so requests can be tracked.
• Help maintain grounds, common areas and amenities: pick up trash, pressure-wash breezeways and pool areas, clean and paint curbs and signage as needed.
• Support cost control by fixing rather than replacing parts and using materials and tools correctly.
• Take part in safety meetings, OSHA and other safety training, and report accidents and incidents promptly.
• Periodically check contractor and vendor work against quality standards, and help with property inspections to flag safety and repair concerns.

Required profile

• EPA certification Type I and II or Universal for refrigerant recycling (Certified Service Technicians).
• All certifications required by state and local jurisdictions.
• Valid driver's license to operate a golf cart on property where applicable.
• Able to stand, walk, sit, bend, climb ladders, reach, carry and crawl in confined spaces, and work indoors and outdoors in all weather.
• Able to lift up to 25 pounds alone and 50 pounds with assistance; occasional travel to other properties or training may be required.
• Flexible schedule, including call duty on evenings, weekends and holidays.

What we offer

• Medical, dental, vision, disability and life insurance, with low employee medical costs for employee-only coverage.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Onsite housing discount at Greystar-managed communities, subject to availability.
• 6-week paid sabbatical after 10 years of service.
• 401(k) with company match up to 6% of pay after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000, plus an employee assistance program and other plans.
• Weekly, monthly and/or quarterly bonus programs for onsite property positions, plus a possible annual bonus for corporate positions.