Mental Health Clinician - EY Employee Assistance Program

About the role

EY's Employee Assistance Program (EAP) is hiring a Mental Health Clinician (Triage Clinician) to provide confidential, compassionate mental health support to EY staff, partners and eligible family members in a mostly remote role. The clinician handles one-on-one consultations, crisis intervention, clinical assessment and referral, case management and follow-up, and delivers mental health education and critical incident support. Available locations include Portland, Irvine, Las Vegas, Los Angeles, Palo Alto, Sacramento, San Diego, San Francisco, San Jose, San Mateo, Seattle, San Juan, Honolulu and others.

Key responsibilities

• Monitor support requests and assign them to team members
• Provide short-term clinical consultation for personal, family and workplace concerns
• Handle crisis support, risk screening, referral, case management and follow-up
• Screen for suicide risk, substance use, depression, anxiety and other behavioral health needs
• Refer to internal and external behavioral health, substance use, crisis and community resources
• Advise Talent, Security, Legal and other partners on employee wellbeing and safety
• Support virtual or on-site critical incident response after workplace tragedies or traumatic events
• Deliver presentations on anxiety, depression, burnout, grief, substance use and other topics
• Support mental health programs and take part in weekend and holiday on-call rotation

Required profile

• Master's degree or higher in social work, counseling, psychology, marriage and family therapy or a related field
• At least three years of post-master's clinical experience, preferably in workplace mental health, crisis response or an EAP
• Active independent clinical licensure (e.g., LCSW, LPC, LMFT, Psychologist)
• Preferred: chemical dependency treatment, consulting/financial industry, HR, threat assessment training, SHRM training or certification
• Able to travel about 10% of the time and work at a local EY office when needed

Required skills

• Microsoft Office and standard case documentation tools
• Knowledge of confidentiality, HIPAA, informed consent and mandated reporting
• Project design, tracking and execution

What we offer

• Base salary ranging from $74,100 to $157,400 depending on location
• Medical and dental coverage, pension and 401(k) plans
• Paid time off, including flexible vacation and EY paid holidays