Manager, Store & Product Operations

About the role

Adore Me is looking for a Manager, Store & Product Operations to ensure seamless execution across its retail network. You will bridge merchandising, planning, and store operations, guaranteeing the right products are in the right place at the right time while delivering a consistent brand experience.

Key responsibilities

• Lead store operations strategy to support growth, efficiency, and a consistent customer experience across all locations.
• Oversee store processes, enforce company policies, and fill operational gaps with new procedures.
• Collaborate with merchandising, supply chain, and store leadership to align planning initiatives with business goals.
• Design and optimize store layouts, space planning, and floor plans to boost sales productivity and customer flow.
• Monitor store performance metrics—sales, labor productivity, inventory, and KPIs—to identify improvement opportunities.
• Implement SOPs and operational frameworks for consistency across retail stores.
• Manage store operating budgets, including labor, fixtures, maintenance, and other expenses.
• Ensure visual merchandising standards, inventory accuracy, and operational compliance.
• Partner with store leaders to resolve challenges and enhance execution.

Required profile

• 5‑7+ years in retail operations, product operations, merchandising, or a related omnichannel/DTC environment.
• Bachelor’s degree in Business, Operations, Merchandising, or equivalent experience.
• Strong understanding of end‑to‑end retail operations, inventory management, assortment planning, and store execution.
• Proven ability to translate merchandising strategies into operational processes that drive efficiency and sales.
• Experience working cross‑functionally with merchandising, planning, sourcing, and store teams.
• Highly analytical with a data‑driven decision‑making approach.
• Excellent project management, communication, and stakeholder‑management skills.

Required skills

• Excel (or similar spreadsheet tools)