Front Office Agent – $20/hr

About the role

We are looking for a warm, welcoming, and articulate Front Office Agent to be the first point of contact for our guests. In this role you will ensure every guest’s arrival, stay, and departure are smooth, relaxing, and effortless, reflecting the brand’s high standards of service.

Key responsibilities

• Greet guests upon arrival and provide a friendly, professional first impression.
• Assist with check‑in and check‑out procedures, ensuring accuracy and efficiency.
• Deliver impeccable service throughout the guest’s stay, addressing requests and concerns promptly.
• Maintain a clean and organized front desk area in line with brand standards.
• Collaborate with other hotel departments to coordinate guest needs and resolve issues.

Required profile

• At least 1 year of experience in hotel operations or a similar guest‑service role.
• Ability to speak a secondary language is a plus.
• Strong teamwork attitude, hard‑working, detail‑oriented, and able to multitask.
• Flexibility to work in a 24‑hour operation, including evenings, weekends, and holidays.

Required skills

What we offer

• Equal Opportunity Employer committed to diversity, inclusion, and sustainability.
• Opportunity to grow within a mission‑driven, globally recognized hospitality brand.