CPAP Coordinator - Sleep Lab

About the role

Duly Health and Care is hiring a full-time CPAP Coordinator for its Sleep Lab in Lombard, working Monday to Friday, 8:00am to 4:30pm. The role communicates with patients about sleep study results, schedules follow-up visits and ensures timely home setup of CPAP therapy according to physician orders. Current Duly/SBC/QMG employees should apply through the internal career site.

Key responsibilities

• Call patients with sleep study results after physician interpretation and explain them clearly, including next steps and physician orders for therapy
• Schedule and provide patient education for CPAP, which may include mask fitting and desensitization
• Keep a log of all studies performed and the date patients were notified of results
• Schedule follow-up visits for physician appointments and facilitate timely home setup of CPAP after a physician's order
• Act as liaison between patient, physician and DME company, alerting physicians to significant changes in CPAP compliance or other issues
• Complete CMNs for physicians from DME providers and download compliance data from CPAP units
• Provide telephone triage of CPAP issues and respond to calls from patients and DME providers about use and equipment
• Work with physicians and NPs so CPAP patients follow their scheduled office visits

Required profile

• Knowledge of respiratory, neurological and sleep physiology
• Strong organizational, verbal and communication skills
• RPSGT preferred; minimum 5 years' experience with all types of CPAP/BiPAP units
• Experience as a sleep tech with pulmonary CPAP/BiPAP experience preferred; DME experience preferred

What we offer

• Base pay of $24.02-$36.03 per hour, depending on skills, experience, education, certifications, location and internal equity, with possible shift differentials, bonuses and incentives
• Medical, dental and vision benefits with healthcare navigation assistance, and a free mental health benefit
• Life and disability insurance, immediate 401(k) match and 40 hours of paid volunteer time off
• 12 weeks of parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members