Community Manager - Apartment Community (Lease-Up)

About the role

A full-time Community Manager is needed for a 173-unit lease-up apartment in Woodland Hills, California. The role manages the day-to-day operations of the property, including the team, daily activities and resources, to meet budgeted financial and operational goals while complying with company policies and fair housing and other laws. The schedule is Monday to Friday, 9am to 6pm, subject to change.

Key responsibilities

• Help develop property budgets by analyzing financial statements, marketing information and operational reports.
• Meet revenue targets by setting rent rates, collecting rent and fees, making bank deposits and preparing monthly financial reports.
• Approve vendor invoices, reconcile work done, check insurance certificates and code charges correctly.
• Stay within budget, manage the petty cash fund and control expenditures.
• Oversee lease enforcement: approve applications, discounts and renewals, inspect apartments, follow notice requirements, handle evictions and collect late fees.
• Analyze market trends and implement marketing and leasing strategies to reach occupancy and revenue goals.
• Respond to resident complaints and requests promptly, and ensure the maintenance team meets service standards.
• Conduct regular property inspections to keep the property safe, clean and well maintained.
• Hire, train, supervise and evaluate property staff, and support the owner relationship through meetings, tours and updates.
• Complete accounting, financial and administrative reports; California managers use the Lease File Checklist for lease compliance.

Required profile

• Bachelor's degree preferred in Business Management, Real Estate or a related field.
• 5+ years of experience as a Community Manager, with affordable housing and lease-up experience.
• Valid driver's license to operate a golf cart on site; all golf-cart drivers must hold a valid license.
• All state and local licenses and certifications required for the position.
• Ability to manage multiple priorities in a fast-paced environment, with strong communication, conflict resolution and customer service skills.

Required skills

• Proficiency in internet, word processing, spreadsheet and database programs.
• Strong property management software skills, preferably Entrata, Yardi and/or OneSite.
• Management and supervisory skills to lead and evaluate team members.

What we offer

• Salary of $100,000 - $110,000 per year, with possible weekly, monthly and quarterly bonuses.
• Medical, dental, vision, disability and life insurance, plus a 401(k) with company match up to 6% after 6 months.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Onsite housing discount at Greystar-managed communities, subject to availability.
• 6-week paid sabbatical after 10 years of service, paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee assistance program and additional insurance plans.