Supervisor – Access Services IMSL/Primary Care

About the role

The University of Arkansas for Medical Sciences (UAMS) is seeking a Supervisor for Access Services supporting the IMSL and Primary Care programs. This position provides leadership for the team that manages patient access and ensures smooth coordination across clinical services.

Key responsibilities

• Supervise daily operations of the Access Services department for IMSL and Primary Care.
• Monitor and improve patient access workflows to maintain efficiency and quality.
• Collaborate with clinical and administrative staff to resolve access‑related issues.
• Ensure compliance with institutional policies and regulatory requirements.

Required profile

• Demonstrated supervisory or leadership experience in a healthcare setting.
• Strong understanding of patient access processes and primary care operations.
• Effective communication and problem‑solving abilities.

Required skills

What we offer

• Medical, dental, and vision insurance for eligible staff and families.
• Holiday, vacation, and sick leave benefits.
• Retirement plan with up to 10% matched contribution.
• Education discount for staff and dependents (undergraduate only).
• Career training and educational opportunities.
• Merchant discounts and concierge prescription delivery on campus.