Senior Living Community Manager – Birmingham, AL

About the role

This is a future‑opportunity posting for a Community Manager who will oversee the operations, performance, and resident experience of an established multifamily or active‑adult community in Birmingham, AL. The role provides leadership to on‑site staff, ensures compliance with Greystar policies and applicable laws, and drives financial and customer‑service excellence.

Key responsibilities

• Lead on‑site team members, handling hiring, onboarding, training, performance management, and professional development.
• Maintain resident satisfaction by responding promptly to concerns, managing disputes, and fostering a strong community culture.
• Drive financial performance through rent collection, budgeting, forecasting, expense control, and NOI optimization.
• Oversee leasing activities, including lease enforcement, apartment inspections, evictions, and revenue‑growth initiatives.
• Coordinate maintenance, vendor contracts, capital projects, and risk‑management programs to ensure safe, well‑maintained properties.
• Serve as liaison with ownership, investors, and regional/asset management, providing performance updates and strategic recommendations.

Required profile

• Bachelor’s degree preferred in Business Management, Real Estate, or a related field.
• 4–6 years of relevant property‑management experience, with at least three years as a Community Manager.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment.
• Strong communication, conflict‑resolution, and customer‑service skills.
• Detail‑oriented, self‑motivated, and capable of working independently and as a team leader.