Senior Director, Commercial – Functional Relationship Manager

About the role

As the senior leader of Functional Relationship Management for Commercial, you will drive Nestlé’s Enterprise Digital Transformation across Marketing and Sales in the United States. You will act as the single integration point between IT product groups and senior commercial leaders, turning strategy into a measurable digital roadmap that fuels growth, market share and consumer engagement.

Key responsibilities

• Own and drive a unified Marketing + Sales digital roadmap aligned to Nestlé2030 and global EDT strategy.
• Shape and prioritize demand across the commercial IT portfolio, resolving cross‑functional priorities with peer FRMs.
• Lead end‑to‑end delivery of commercial technology initiatives, ensuring revenue, ROI and adoption targets.
• Influence global product roadmaps for CRM, CDP, Trade Promotion, eCommerce and related ecosystems.
• Drive innovation through GenAI, advanced analytics and connected commerce while adhering to enterprise governance.
• Manage commercial IT investments, retire legacy systems and optimize spend.
• Represent commercial priorities in enterprise governance forums and lead a unified Commercial FRM team.

Required profile

• Bachelor's degree from an accredited institution.
• 12+ years of progressive IT & Digital or Commercial experience.
• 5+ years in FRM/BRM or commercial technology roles partnering with senior Marketing and Sales leaders.
• 5+ years of direct leadership building high‑performing, cross‑functional teams.
• 3+ years operating in product‑based IT models using Agile/SAFe methodologies.
• 2+ years applying advanced analytics, GenAI or AI‑driven solutions to commercial use cases.

Required skills

• Experience with Martech and Sales Tech ecosystems (CRM, CDP, Trade Promotion, SFA, eCommerce).
• Proficiency in Agile and SAFe delivery frameworks.
• Advanced analytics and AI/GenAI implementation for personalization and sales enablement.

What we offer

• Competitive salary range of $187,000 – $269,000 per year.
• Performance‑based incentives and a comprehensive total rewards package.
• 401(k) plan with company match and extensive healthcare coverage.