Field Customer Service Worker – Water Services
cityofwharton · Wharton
Job description
About the role
The City of Wharton is seeking a Field Customer Service Worker to support citizens with water and sewer services. The role involves on‑site meter reading, leak detection, and direct interaction with customers to ensure reliable water delivery.
Key responsibilities
- Read residential and commercial water meters using computerized hand‑held equipment on assigned routes and record accurate readings.
- Connect and disconnect water services as required.
- Inspect customer plumbing, locate water leaks, and notify customers of any issues.
- Replace faulty meters and ensure proper installation.
- Follow assigned routes on foot or by vehicle, maintaining consistency and accuracy of meter data.
- Report meter conditions, defects, or suspicious observations to supervisors.
- Inspect meters and connections for damage, unauthorized connections, and other defects.
Required profile
- Works under general supervision from upper‑level utilities staff.
Required skills
- Operation of hand‑held computerized meter reading devices.
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Published 1 day ago
Expires 1 month from now
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cityofwharton
Wharton
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