Community Assistant – Student Living at The Ridge

About the role

The Community Assistant supports the property management team at The Ridge at Clear Creek, a student‑living community in Flagstaff. This position helps achieve occupancy and retention goals through administrative, leasing, and resident‑service tasks.

Key responsibilities

• Perform office administration such as copying, filing, preparing notices, handling resident calls, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, give property tours, and show apartments.
• Generate lease paperwork, organize resident lease files, and support move‑in and move‑out processes.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach.
• Coordinate resident events, distribute flyers, newsletters, surveys, and late notices.
• Serve as after‑hours liaison, responding to emergencies and covering on‑call shifts.

Required profile

• Strong communication and customer‑service orientation.
• Ability to work flexible hours, including mandatory move‑in/move‑out dates and on‑call shifts.
• Detail‑oriented with good organizational skills.

Required skills

• Proficiency with standard office software for document preparation and filing.
• Comfort using virtual tour platforms and online inquiry systems.

What we offer

• Experience in a leading global real‑estate platform.
• Opportunities for growth within Greystar’s extensive network.
• Engagement with a vibrant student‑living community.